Term and Condition
Terms & Conditions
Effective Date: October 20, 2026
Welcome to Black Xpertz. These Terms & Conditions govern your access to and use of https://blackxpertz.com/ and any services provided by Black Xpertz Solutions & Co (PVT) LTD (“Black Xpertz,” “we,” “our,” or “us”).
By accessing our website or engaging our services, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website.
1. Our Services
Black Xpertz provides professional business and digital services, which may include:
Amazon marketplace services
Walmart marketplace services
Graphic design and content creation
Branding and digital marketing
Product sourcing and third-party logistics (3PL)
Website and software development
E-commerce solutions and related consulting services
The exact scope, deliverables, fees, and timelines for a particular project will be agreed upon separately through a written proposal, quotation, service agreement, or other written confirmation.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
Use the website in violation of applicable laws or regulations.
Attempt to gain unauthorized access to our systems or information.
Introduce malicious software, viruses, or harmful code.
Interfere with the website’s operation, security, or availability.
Copy, reproduce, or exploit website content for commercial purposes without authorization.
Submit false, misleading, fraudulent, or unlawful information through our forms.
We reserve the right to restrict access to the website where reasonably necessary to protect our business, users, or systems.
3. Client Responsibilities
When engaging our services, you agree to:
Provide accurate, complete, and timely information.
Supply the materials, account access, approvals, and instructions reasonably required for the project.
Ensure that you have the necessary rights and permissions to use any content, logos, images, trademarks, or other materials provided to us.
Review deliverables and communicate requested revisions within the agreed timeframe.
Pay applicable fees according to the agreed payment terms.
Ensure that your business activities comply with relevant laws and third-party platform policies.
Delays in providing information, approvals, or access may affect project delivery dates and outcomes.
4. Proposals, Pricing, and Payments
Project pricing, payment schedules, deposits, recurring fees, and other charges will be communicated through the relevant quotation, proposal, invoice, or written agreement.
Unless otherwise agreed in writing:
Work may begin after the required initial payment and project information have been received.
Additional work outside the agreed scope may incur additional charges.
Changes to project requirements may affect the quoted price and delivery timeline.
Payments must be made according to the agreed schedule.
Any cancellation, refund, or payment dispute will be handled in accordance with the applicable service agreement and relevant law.
5. Project Timelines and Deliverables
We will make reasonable efforts to deliver services within the estimated timelines agreed with the client.
Delivery dates may change due to project scope changes, delayed client approvals, missing information, third-party dependencies, technical issues, or circumstances beyond our reasonable control.
Any specific deadlines, milestones, revision limits, and acceptance criteria should be documented in the relevant project agreement.
6. Revisions and Scope Changes
Revisions are subject to the scope and terms agreed for each project.
Requests that substantially change the original brief, introduce new functionality, or require additional work may be treated as a scope change and quoted separately.
We will communicate material changes to pricing or timelines before proceeding with additional work, where reasonably practicable.
7. Intellectual Property Rights
All rights in our website, including its original text, design elements, graphics, branding, and other content, belong to Black Xpertz or the respective rights holders, unless otherwise stated.
You may not reproduce, distribute, modify, or commercially exploit our website content without prior written permission.
Ownership and licensing of project deliverables, including designs, written content, software, and other materials created for a client, will be determined by the applicable project agreement.
Unless otherwise agreed, third-party fonts, software, stock assets, plugins, and other licensed materials remain subject to their respective licensing terms.
Clients are responsible for ensuring that materials supplied to us do not infringe the rights of others.
8. Third-Party Platforms and Services
Our services may involve third-party platforms, including Amazon, Walmart, Shopify, hosting providers, payment processors, advertising platforms, and logistics providers.
These platforms operate independently and are governed by their own terms, policies, fees, and requirements.
Black Xpertz does not control third-party platform decisions, policy changes, account suspensions, algorithm updates, service interruptions, or changes in marketplace eligibility.
Clients remain responsible for complying with the terms and policies applicable to their own accounts and business activities.
9. No Guarantee of Specific Results
We aim to provide professional services that support our clients’ business objectives. However, we do not guarantee specific sales figures, profits, search rankings, advertising performance, marketplace approvals, customer growth, or other commercial outcomes unless expressly stated in a written agreement.
Business results may depend on factors outside our control, including market conditions, competition, pricing, product quality, customer demand, platform policies, and client decisions.
10. Confidentiality
We will take reasonable steps to protect confidential business information shared with us in connection with a project.
Clients should also protect confidential information, credentials, project materials, and proprietary information received from Black Xpertz.
Where a separate non-disclosure agreement or confidentiality agreement applies, its terms will govern the relevant confidential information.
11. Limitation of Liability
To the extent permitted by applicable law, Black Xpertz will not be liable for indirect, incidental, special, or consequential losses, including loss of profits, revenue, business opportunities, data, or goodwill arising from the use of our website or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Any additional liability limitations, including financial caps, should be specified in the relevant written service agreement where appropriate and legally enforceable.
12. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, or expenses arising from your unlawful use of our website, your infringement of third-party rights, or your material breach of these Terms.
This provision does not apply to the extent that a claim results from conduct for which Black Xpertz is legally responsible.
13. Suspension and Termination
Either party may terminate a service engagement in accordance with the applicable written agreement.
We may suspend or restrict website access where reasonably necessary to address security risks, unlawful activity, suspected fraud, or material violations of these Terms.
Upon termination of a project, outstanding payments, confidentiality obligations, intellectual property provisions, and any other terms intended to survive termination will remain applicable as permitted by law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review the Privacy Policy available on our website for further details.
15. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised effective date.
Your continued use of the website after updated terms are published constitutes acceptance of those changes to the extent permitted by applicable law. Changes to existing client agreements will be governed by the relevant agreement and applicable law.
16. Governing Law
These Terms & Conditions will be interpreted in accordance with applicable law. Any dispute relating to these Terms or our services will be handled by the courts or other dispute-resolution forums having appropriate jurisdiction, subject to applicable law and any valid written agreement between the parties.
Before publishing this section, Black Xpertz should confirm the appropriate governing law and dispute-resolution jurisdiction with a qualified legal professional.
17. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Business Name: Black Xpertz Solutions & Co (PVT) LTD
Email: blackxpertz@gmail.com
Phone: +92 336 7777-043 / +92 334 0258-996
Location: Lahore, Pakistan
Website: https://blackxpertz.com/